Lauryl Zenobi

Hello!

I'm a UX researcher and anthropologist with a background in leading human centered design and product development for non-profit and government clients. I bring a strong sense of compassion to my UX work. I'm a firm believer that people's needs are paramount, and there's always a better, more innovative way to meet those needs.

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Experience

Qualitative Research

Ethnography, moderated interviews, usability studies

Human Centered Design

Developing user-focused solutions, iterative design processes

Product Development

Roadmaps, prioritization, acceptance criteria, success metrics

Modernization efforts

Refreshing legacy government systems, building better enterprise solutions

UX Copy Writing

Crafting and testing content, developing onboarding documentation

Quantitative Research

Survey development and analysis, heatmapping

Resume

2018 - Present

Senior Researcher, Ad Hoc LLC

Leading a team of researchers and designers, working with the Department of Veterans Affairs to improve veteran and VA employee services

2018 - 2017

User Researcher, Ad Hoc LLC

Worked with the Centers for Medicare & Medicaid Services to modernize their digital services for Hospital Quality Reporting

2015 - 2017

AnthroGuide Product Manager, American Anthropological Association

Led a user-centered redesign of the AnthroGuide, driven by qualitative and quantitative research with over 200 users

2016

PhD Candidacy, University of Washington

Received my MA in Archaeology, started my journey into UX research

Portfolio

Book

Are you or someone you know interested in becoming a user researcher? I’m writing a book about it! Join my mailing list and be the first to find out when it's released.

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